Contact us

Get in touch

If you need additional help, email us at [email protected].

We have a small team, so it can take up to a couple of business days for us to get back to you.

Information to include

Please double check your account email before contacting us. Make a note if it's different than the email you're writing from.

To help us assist you more quickly, please provide as much detail as possible in your initial outreach. Include the following detail, based on what you need.

Billing

• Attach or include a screenshot of your invoice

• Review the FAQs here Plans and billing

Using the add-on

• Indicate whether you use Google Slides or PowerPoint (or both)

• Describe your issue in as much detail as possible, including your inputs and outputs

  • Include the prompt you used

  • Attach a copy of any files you uploaded

  • Include a link or attach a copy of your presentation, if possible

• Include a screen recording or screenshots, if possible

FAQs

• How do I cancel my subscription? Plans and billing

• How do I invite someone to my team? Invite your team

• Something isn't working Troubleshooting