# Plans and billing {% hint style="info" %} For our latest plans and pricing, refer to our marketing website: {% endhint %} ### Free trial You need a paid plan to use Plus AI. If you're new to Plus, all paid plans come with a 7-day free trial and 1,000 trial [AI credits](#ai-credits). Starting a trial requires a credit card, which will be automatically charged at the end of the trial. You can [cancel](#cancel-my-subscription) at any time to avoid getting charged. Previous customers do not qualify for the free trial. ### Paid plans Select a Plus subscription based on what you need: * The **Basic** plan unlocks unlimited AI generation and editing in Google Slides and PowerPoint. * The **Pro** plan unlocks more features, like longer character limits on your prompts and the ability to [upload a file](/ai-for-presentations/generate-a-presentation/upload-a-file.md) and convert it to a presentation. * The **Team** plan allows you to save custom brand colors, fonts, and upload a logo to use when generating presentations. It also unlocks collaboration features like saved presets and custom instructions. * The **Max** plan unlocks unlimited use of the Plus AI agent with any model. In addition, users on the Max plan have prioritized support case handling. Paid plans are priced **per user**. If your organization has multiple users, the entire org will be upgraded, and we will automatically calculate the price at checkout. You cannot upgrade individual users in an organization. When you add (or remove) a user to (from) your organization, we immediately bill (or credit) you a prorated amount for the additional user. ### AI credits Using the AI agent consumes credits. The number of credits used depends a lot on complexity, but a typical task usually requires 40-170 credits. Each plan tier has a different monthly credit limit. Credits belong to an individual user, not shared across the organization. Once your monthly credit limit is reached, you won't be able to use the AI agent. Credit limits reset each month on your billing date. You can track your credit usage in . ### Trial credits All free trials include 1,000 credits and full access to your chosen plan's features. When your trial ends, you'll be charged for the plan you selected and receive your plan's full monthly credit allocation. Unused trial credits don't roll over. ### Use a coupon code When checking out on Stripe (our payment processor), click **Add a promotion code**. ## Manage or cancel my subscription {% hint style="info" %} Only the owner of the organization can manage a paid plan. {% endhint %} ### Manage or cancel my subscription {% hint style="warning" %} Make sure you login with the correct email address associated with your account. {% endhint %} **In your browser:** Go to . Click on **Manage plan** to open your subscription in Stripe (our payment processor). Then click on **Cancel subscription**. **In PowerPoint:** In the Plus AI sidebar, click on the hamburger menu and then **Usage and Billing**. **From Google Slides:** Open the **New Presentation** window, then click on **Manage Plans and Billing**. ### Upgrade or downgrade plan Our paid plans are subscriptions that will automatically renew every month or every year unless you [cancel](#cancel-my-subscription). We do not issue refunds for subscription payments, so make sure you remember to cancel. When you upgrade to a higher tiered plan, you'll be billed immediately for the difference between the two plans, pro-rated for the amount of time left in the billing cycle. When you downgrade to a lower tiered plan, your account will be credited for the time remaining on your original plan, which will be applied to your future payments. ### Change to a different billing frequency You can also change from monthly billing to annual billing (or vice versa) in the same billing portal. If you're switching from a monthly to an annual plan, you will be billed immediately for the difference between the two plans, pro-rated for the amount of time left in the billing cycle. If you're switching from an annual plan to a monthly plan, your account will be credited for the payment you already made for your annual plan, which will be applied to your future monthly payments. ## FAQs
Which plan is right for me? If you just want to unlock unlimited AI, get the **Basic** plan. If you need more advanced features, especially custom themes or longer prompts for your slides, get the **Pro** plan.
How do Plus subscriptions work? Prices are based on the number of users in your team. Paid plans are billed either monthly or annually, depending on what you choose. You can [cancel](#cancel-my-subscription) your paid subscription at any time, but we do not offer refunds on subscription payments.
Do I need separate subscriptions for Google Slides and PowerPoint? Your Plus AI subscription includes both Google Slides and PowerPoint. You can use Plus AI in both apps if you want.
How does the free trial work? New Plus customers can try a paid plan for 7 days before committing. Free trials require a credit card, but you can cancel at any time during the trial period. [See above for more details.](#how-do-free-trials-work)
How do I cancel my subscription? Go to the billing portal: You will likely need to login again. Make sure you login with the email address associated with your Plus account.
Does uninstalling the Google Workspace add-on (or the PowerPoint add-in) cancel my Plus subscription? No! Uninstalling the Google add-on or Microsoft add-in does not cancel your Plus subscription or delete your Plus account. Please make sure you [cancel](#cancel-my-subscription) your subscription to avoid getting charged.
Can I have a refund? We don't offer refunds on paid subscriptions. Make sure you remember to [cancel](#cancel-my-subscription) your subscription if you don't want to be charged. If you ran into a specific problem while using Plus, please [let us know](/help/contact-us.md). Refer to our [terms of service](https://www.plusdocs.com/terms) for details.
Why should I invite someone to my team? Team members have access to paid plan features, including longer character limits for prompts and a shared library of themes. You will be billed for each additional team member you invite.
What happens when I upgrade or downgrade? When you upgrade to a more expensive plan, Stripe (our payment provider) will automatically calculate the difference between the new plan and the current plan, prorated for the amount of time remaining in your billing cycle (either monthly or annually). You'll be immediately billed for that pro-rated difference, then continue to be billed for the new plan amount on your regular billing date. When you downgrade, Stripe will calculate the same pro-rated difference, which will be applied to your account as a credit. That credit will be automatically applied to future payments. Note that your account is not credited if you cancel.
What happens when I invite (or remove) team members? On monthly plans, you'll see a prorated charge for the new team member on your next month's bill, in addition to the regular price for that team member. Example: Chloe upgrades to the Slides plan as a single user, then invites Dan after a couple of weeks. Her monthly bills look like this: * Month 1: $10 ($10 x 1 user) * Month 2: $25 ($10 x 2 users + 50 x $10 x 1 user (Dan for half of the previous month) On annual plans, you'll immediately be billed for the prorated cost of the new member. If you remove a team member, your account will be credited for the prorated remainder of that user's subscription, which will automatically be applied to your next bill.
I need an invoice or receipt for my subscription Log into your billing settings: * Make sure you login with the email address associated with your Plus AI account * You must be the organization owner to manage billing Click on **Manage plans**, which will take to our Stripe billing portal. You can find and download past invoices at the bottom of the page.
## More questions? Get in touch {% content-ref url="/pages/4f9xPe0HHKsSjo1babmp" %} [Contact us](/help/contact-us.md) {% endcontent-ref %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://guide.plusai.com/plus-ai/plans-and-billing.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.