LogoLogo
Back to PlusPricing
  • Welcome to Plus
  • Plus AI
    • Plus AI for presentations
    • 🟨Install in Google Slides
    • 🟧Install in PowerPoint
      • PowerPoint version requirements
      • PowerPoint desktop app recommended
    • Plus AI plans and billing
    • Plus AI for teams
    • Troubleshooting
      • Prompt errors
  • AI for Presentations
    • Generate a presentation
      • Use a prompt
      • Upload a file
      • Slide by slide
      • How to write a good prompt
    • Insert a single slide
    • Rewrite slides
    • Remix slides
    • Languages
    • Templates
    • Custom branding
    • History
    • Presets
      • Custom instructions
      • Prompt presets
    • Generate images with AI
  • AI for Google Docs
    • Generate a new document
    • Edit documents
  • Live Snapshots
    • Start Guide
      • Set up Plus
      • Take a Snapshot
      • Create a Page
      • Share with others
    • Chrome extension
      • Updating the extension
    • Snapshots
      • Sites with smart capture
      • Snapshot settings
      • Snapshot versions
      • Connections
      • Snapshot repair
      • Snapshot tips and tricks
      • Known Snapshot issues
    • Pages
      • Page settings
    • Drafts and Team spaces
    • Organizing your content
    • Ways to share
      • Share links
    • Free and paid plans
    • Snapshot integrations
      • Google Workspace
        • Known Google Slides and Docs issues
      • App for Slack
        • Install the app for Slack
        • App for Slack: FAQs
      • Connect to Notion
      • Embed Plus in other apps
    • ❓Snapshot FAQs
  • More help
    • Plus AI changelog
    • ✉️Contact us
      • ℹ️Copyright
Powered by GitBook
On this page
  • Content moderation
  • Code
  • Other errors

Was this helpful?

  1. Plus AI
  2. Troubleshooting

Prompt errors

PreviousTroubleshootingNextGenerate a presentation

Last updated 11 months ago

Was this helpful?

There are certain types of content that will not work with Plus AI. If you use these in your prompts, you'll get an error when trying to generate presentations and slides.

If you're getting an error related to a prompt, but it seems like we're getting it wrong, .

Content moderation

Certain types of content are not allowed with Plus AI, including:

  • Hate speech

  • Harassment

  • Self-harm

  • Sexual content

  • Violence

Code

You cannot include code snippets in Plus AI prompts. If you need to include code in your presentation, use a prompt in plain English (or ) and then add your code snippets after the presentation has been generated.

Other errors

The most common error when generating presentations and slides is that Plus AI takes too long to respnd (or runs into some other kind of error). Most of the time, retrying the request will work.

If you continuously run into errors when generating presentations, .

let us know
other languages
let us know