> For the complete documentation index, see [llms.txt](https://guide.plusai.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.plusai.com/plus-ai/troubleshooting/prompt-errors.md).

# Prompt errors

There are certain types of content that will not work with Plus AI. If you use these in your prompts, you'll get an error when trying to generate presentations and slides.

If you're getting an error related to a prompt, but it seems like we're getting it wrong, [let us know](/help/contact-us.md).

### Content moderation

Certain types of content are not allowed with Plus AI, including:

* Hate speech
* Harassment
* Self-harm
* Sexual content
* Violence

### Code

You cannot include code snippets in Plus AI prompts. If you need to include code in your presentation, use a prompt in plain English (or [other languages](/ai-for-presentations/languages.md)) and then add your code snippets after the presentation has been generated.

### Other errors

The most common error when generating presentations and slides is that Plus AI takes too long to respnd (or runs into some other kind of error). Most of the time, retrying the request will work.

If you continuously run into errors when generating presentations, [let us know](/help/contact-us.md).


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://guide.plusai.com/plus-ai/troubleshooting/prompt-errors.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.